1. Understand why effective communication is important in the work setting? Communication is the key to understating and being understood. Commotion is essential for our survival and we use it in every aspect of our lives from the moment we are born. E.g. Talking, shouting, crying, reading, writing, seeing and listening. Body language and ecpressions are also use when communtatin. We all communicate with each other to achieve goals in ife, whether it be physical or emotional. Communication allows us to convey information, thought , moods.( Eg. Happiness , sadness,anger). As a human being we all have a basic need to relate to each other and effectively expressing ourselfe through communication. In work setting it enables us to create and maintain relationships with everyone we have contact with. Identify the different reasons people communicat?
There are lots of different reasons people communicate. People need to express needs and share ideas and information to build relationships and ask questions. It essential tool a caer can use to meet the needs of children. This is a basic requirerment in all jobs to communicate with individuals and their families and staff on a daily basis. 1.2 Explain how communication affects relationships in the work setting? Communication can affct relationships in many ways in a work setting.
Parents of the children and children
Effective communication- is a two way proess. When communication you need to send clear and concise message to the responding party. Everyone most be understood correctly to have a response. We can also communicate by telephone, written notes, email, text messages and vocal. 2. Be able to meet the communication and language needs, wishes and preferences of individuals? Communication can be difficult, especially when you are in a situation where you are unsure of the language and abilities of those who you are associating with. Its always best when you meet someone to begin communication on your own terms; if you speak English greet them as such, although ensure that you are speaking slowly and clearly.
It should be fairly easy to work out whether they have not understood due to communication impairments or language differences based upon their reaction to your initial introduction. If they have disabilities, try to communicate through body language or they may even be able to lipread; perhaps try both to see which they are receptive to, and continue from there. If they seem to be speaking a different language, you can either try speaking in a different tongue (should you know another) or again try body language. You may even know someone nearby who may be able to help you out. 2.2 Describe the factors to consider when promoting effective communication? 3. Be able to overcome barriers to communication
3.1 Explain how people from different backgrounds may use and/or interpret communication methods in different ways 3.2 Identify barriers to effective communication 3.5 Explain how to access extra support or services to enable individuals to communicate effectively Here are some ways of access extra support or services. There is a number of services that can accessed to support communication.
Translators signers aduocators
There is lots of different specialisr equipment for people that need them. Induction loops braille embossers and printers makaton. The local government body should provide language support services. British sign language interpreters deaf blind interpreters lip speakers or readers You can find services y utilised by educationa; and health sevices through a booking system. There is a local authority educational deportment access to a tea support specialistis indvding speech and language therapists. You can also find information on the internt various specialist website.