There are lots of reasons why people communicate at work. For example, to share ideas and thoughts, to express needs and feelings, to socialise, to gain and share information, to build relationship and to maintain relationship, to understand and to be understood and to receive instructions, to give encouragement and show others that we care. In order to work effectively with children and their families, it is important to have good relationship with a range of people.
Those who have good communication skills are likely to have strong relationship with children, parents and other adults. Sometimes we need extra support and services to help people comunicate properly. Translation and interpreting services – I know about few cases at school where teachers had to use translator services to facilitate written communication between parents whose English is an additional language. In addition, they may use interpreting services to facilitate spoken communication.
For sensitive matters should be used a professional interpreter as they have trained to translate the message but not misinterpret it. They have also been trained not to say their opinion or change the nature of what the other person is trying to say. Speech and language services – we may need to use these services to help us find ways of communicating with children and young people. They may provide suggestions and guidance as to how to use resources such as Picture Exchange Communication System (PECS) or training in visual systems such as Makaton.
They showed up to be very efective with children with autism and down sindrome as many more. Advocacy services – a child or young person might be assigned an advocate whose task is to reflect their best interest. The use of advocates is needed for children or young people who are in local authority care or for children or young people with communication difficulties. Third sector organisations – for example, Royal National Institute for Deaf People (RNID) – we may use these services if we have children in the setting who are hearing impairment.
These services provide training courses and consultancy on deafness and disability. They also offer communication services including sigh language, interpreters and provide services for deaf and hard of hearing people with additional needs. We need to find ways of communicating with children and build relationship with them so they find it easier to settle into a new environment. When parents find that their children are happy with us they will trust us and have total confidence in us.
Comunication is a key in my job role as a Nanny so I can fullfill needs of children and than pass all details to parents, so they ll know, their child is happy and safe. I use to do it thru comunication books or during the handower at the end of the day. To work effectively we will need to gain and share information. This might be from basic information about how a child is feeling, what they are interested in or it might be information about their long-term health and welfare. In nurseries and schools for teams to work well together, it is important that relationships within them are strong and professional.
The quality of relationships with colleagues can be disturb or threatened by the way they tallk to each other, react to their suggestions and the tone of the voice that they use. When relationships break down in professional teams, children, young people and their families are likely to receive a less effective service as this would afect them all. Friendly comunication in work place helps building loyalty and trust, they are aware of the needs of the children and job is done properly.