Complaint Essay Topics

Dealing with Complaints

I would follow the step by step list to respond to a complaint effectively and be professional, if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally, if it is we could deal with it there and then if not… View Article

Case Study: BPI vs. de Coster

FACTS:On Dec. 29, 1921, Gabriela Andrea de Coster y Roxas and her husband acting as her agent, made to the BPI a certain promissory note for P292,000,payable one year after date, with interest of 9 per cent per annum and payable monthly. In order to secure the payment thereof, Jean M.Poizat and J. M. Poizat… View Article


We all complain about things in our lives, whether it’s our job, people in our lives, little inconveniences, the state of the world… we all like to complain when things are not like we want them to be. It is how we express our unhappiness and dissatisfaction. But shall we complain so much? In my… View Article

Community Service

People complain everyday about the problems in this world, and I am one of them. One of my complaints is about people who complain!. I have a high respect for those who take actions to try to solve these problems instead of complaining. Being a part of this community, we all share the responsibility of… View Article

Principles for implementing duty of care in health, social care

Describe how to respond to complaints Responding to complaints, whether made by a parent or a staff colleague, you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved… View Article

Human Resources Management

On Monday, 13 January 2014, Ada wrote to Ben saying, “Please sell me your vintage BNW car for $80,000”. On Tuesday, 14 January 2014, Ben replied by leaving a message on Ada’s voicemail, “Sure, provided you pay by cash”. Ben then changed his mind and he posted a letter to Ada which read, “I have… View Article

Regulatory requirements

Explain how you identify the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints in own area of work The complaints policy for Enfield Connect Mental Health Floating Team – One Support outlines the following aims: To resolve concerns / complaints as quickly and effectively as possible, through an informal response… View Article

Supervision Notes

A1. A duty of care effectively means that as a carer it is our job to always act in the best interests of those individuals that we provide care for. This not only includes treating them how they like to be treated but also protecting them from harm, even if that’s from themselves. As long… View Article

I.G. “International Grocer”

1. Values and principles a. Respect; at I.G. we treat all of our employees with courtesy as human beings first and foremost, at the same time; we stand strongly against any actions of exploitation and taking advantage of others. We welcome, acknowledge and respect other opinion. We deal with our difference with open mindedness. b…. View Article

Assignment Composition

As an experienced social care worker you have been asked to mentor a new social care worker. You plan to use a supervision session to explain about the duty of care and how this helps to protect individuals from harm and abuse. Prepare a set of notes to help you in this supervision session. In… View Article

The Test of Remoteness

The law places a limit upon the extent to which the defendant is liable for the loss which occurs from his breach of a duty of care to the plaintiff, once it is established that the loss sustained by the plaintiff is one recoverable in negligence. The test of remoteness of damage limits this liability… View Article

Case: Maple Leaf Shoes Ltd., Legal Challenges

The Ontario Human Rights Code states that sexual harassment occurs in situations when one individual is bothering the other by saying or doing unwanted or unwelcome things of a sexual or gender-related nature. This could be characterize in terms of inappropriate touching, offensive remarks about individual, sexual suggestions, unsuitable comments about body parts, exposure to… View Article

Principles Of Implementing Duty

1. Explain what it means to have a duty of care in own work role Duty of care is a requirement that a person act toward others and the public with watchfulness, attention, caution and prudence that a reasonable person in the circumstances would. If a person’s actions do not meet this standard of care,… View Article

Western Agencies Ltd

Western Agencies Ltd. is a manufacturers’ agent representing several men’s manufacturers in Western Canada and Pacific Northwest of the United States. Jack Arthurs is an employee who was assigned several large accounts and later acquired nearly 1/3 of the company’s non-voting stock. Jack Arthurs was considered the “number 1 man” under the previous president and… View Article